# Ian Landsman
Building since 2005. Not reviewed by Ian.
Page: https://mrrmaker.com/@ianlandsman
Launched HelpSpot (2005); a little under $2M ARR (2024)
In their words: "I've been building software products for nearly 20 years. My company UserScape makes HelpSpot , customer service software" (ianlandsman.com)

## Numbers
- Revenue: almost $2M ARR, HelpSpot (● last reported Oct 2024)
- Products: 8
- Building since: 2005

## Products
- LaraJobs (2014 →): running
- HelpSpot (2005 →): running
- Thermostat (2019 – 2024): sold, sold to an undisclosed buyer
- Snappy (2012 – 2015): sold, sold to an undisclosed buyer
- Laravel Gurus: dates not stated in any source

## Timeline
- Oct 2025: HelpSpot: Profitable every month since launch, as he states [stated]
- Oct 2024: Sold Thermostat to an undisclosed buyer [stated]
- Oct 2024: On Startups For the Rest of Us, episode 734 [stated]
- May 2024: On The Business of Laravel, episode 1 [stated]
- Oct 2020: On Bootstrapped Web, "Talkin shop with Ian Landsman" [stated]
- Apr 2019: Launched Thermostat [stated]
- Feb 2017: On Laravel News Podcast, episode 31 [stated]
- Jun 2015: On Full Stack Radio, episode 20 [stated]
- Mar 2015: Sold Snappy to an undisclosed buyer [stated]
- 2014: Launched LaraJobs [stated]
- 2013: Founded the Laracon conference with Taylor Otwell [stated]
- Oct 2005: Launched HelpSpot [stated]

## How sure
6 verified by someone other than Ian, 53 stated by Ian in public, 4 outdated. Read on 11 Oct 2026.

## Sources
- Ian Landsman, ianlandsman.com: https://ianlandsman.com
- UserScape — Creators of HelpSpot, userscape.com: https://www.userscape.com
- bsky.app: https://bsky.app/profile/ianlandsman.com
- github.com: https://api.github.com/users/ianlandsman
- HelpSpot 1.0 released, ianlandsman.com: https://ianlandsman.com/helpspot-10-released
- HelpSpot Turns 20, ianlandsman.com: https://ianlandsman.com/helpspot-turns-20
- An Update on Snappy, ianlandsman.com: https://ianlandsman.com/why-were-closing-snappy
- Snappy is Saved!, ianlandsman.com: https://ianlandsman.com/snappy-is-saved
- Laravel Gurus 2, ianlandsman.com: https://ianlandsman.com/laravel-gurus-v2
- Thermostat Surveys Now Integrate with HelpSpot, helpspot.com: https://www.helpspot.com/blog/thermostat-surveys-now-integrate-with-helpspot
- How to Run a Successful Online Conference, ianlandsman.com: https://ianlandsman.com/how-to-run-an-online-conference
- Hiring Taylor Otwell to build HelpSpot and Laravel at the same time | Ian Landsman, Founder of HelpSpot | Tighten, tighten.com: https://tighten.com/insights/bol-ep1-ian-landsman-helpspot-and-laravel/
- Episode 734 | The 20 Year Bootstrapper (With Ian Landsman), startupsfortherestofus.com: https://startupsfortherestofus.com/episodes/episode-734-the-20-year-bootstrapper-with-ian-landsman
- 20: Ian Landsman - Code is not a business, fullstackradio.com: https://fullstackradio.com/20
- Talkin shop with Ian Landsman, bootstrapped-web.castos.com: https://bootstrapped-web.castos.com/episodes/talkin-shop-with-ian-landsman
- Laravel News Podcast | Laracon Online with Ian Landsman, podcast.laravel-news.com: https://podcast.laravel-news.com/31
- The Official Laravel Job Board - LaraJobs, larajobs.com: https://larajobs.com
- Outro — Podcast production, finally in order, outro.fm: https://outro.fm
- Mostly Technical, mostlytechnical.com: https://mostlytechnical.com
- Bootstrapped, bootstrapped.fm: https://bootstrapped.fm
- Site checks on 2026-10-11, MRRMaker: https://mrrmaker.com/how-it-works#checks

Labels: "verified" means confirmed by someone other than the founder; "stated" means the founder said it in public. Method: https://mrrmaker.com/how-it-works